How do I access a transaction receipt using ROAMmerchant?

  1. Open the Transaction History screen by clicking on the Recent Activity button on ROAMmerchant’s App Dashboard.

 

  1. You will now be presented with the full transaction history associated with your account. Find the transaction associated with the receipt you would like to view.

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  1. Once located, click on the Receipt button in the right hand column, under Actions.

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  1. The receipt window pops up:

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  1. To resend the receipt:
    • Click on the E-mail icon, located on the top bar of the receipt

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  • Enter the e-mail address of the recipient to re-send
  • Click send
  1. To print the receipt:
    • Click the Print

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  • Print using your browser controls.
For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.