How do I disable/enable Offline Mode?

Please note: Offline mode is only supported in ROAMpayX Version 4.4 and earlier

ROAMpay X4 allows you to run transaction in Offline Mode when you lose internet connectivity. When you lose connectivity, ROAMpay X4 will ask for your permission before entering Offline Mode. Please note that transactions run in Offline Mode will be locally stored on the app, and sent for approval later when the app is in Online Mode. By running transactions in Offline Mode, you’re responsible for any declined payments accepted while offline.

If you want to disable Offline Mode on ROAMpay X4, perform the following steps:

  1. From the Cart screen.Cart Screen
  2. Tap the Menu icon on the top-left corner to go the Settings section.Settings
  3. Tap the Online Only slider to toggle between ON and OFF.
  4. When Set to ON, you will see the following notification.Online Only Notification
  5. Tap Ok to enable Online Only mode. In this mode, you will not be able to run any transactions if you lose internet connection.

 

For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.