How do I run a swiped transaction?

  1. Connect your reader.
  2. Add items to your cart.
    Transaction Cart
  3. Tap Next to go to the Review Order screen.
    Review Order
  4. Review your order.
  5. Tap Next to go to the Choose Tender screen.
    tender picker 2
  6. Tap Credit.
  7. If tips are enabled in app settings, you will now see the Tip screen.
    Cash Tip
  8. Hand the device to the customer. Customer can now select a tip percentage, or input Custom tip:
    • Tap the $
    • Enter the tip amount that the customer would like to add
    • Tap OK
    • Tap Next to go to the Payment Information screen.
  9. At this point, the customer should now hand the device back to the merchant for payment processing.
    Please note: If tips are disabled in app Settings, the Tip screen will not be visible.
  10. Swipe the card. Make sure the magnetic stripe of the card swipes against the thicker side of the reader.
  11. After the transaction is approved,  you will see the Signature screen. Please note: If Signature Capture is disabled in app settings, or if signature is not required due to a low value transaction, you will not be asked to collect a signature.
    IMG_2190
  12. Hand the device to your customer for providing signature and adding a tip.
    • Ask your customer to sign on the screen using the finger.
    • After providing the signature, the customer may tap Next. If the customer returns the device to you without tapping Next, tap Next
  13. If the transaction is approved, you will be taken to the Receipt screen. (Please note that if the transaction is declined you will be taken to the Payment Information screen to run the transaction again.)
    IMG_2191
  14. The customer now has the option to receive an email receipt by entering their personal email address, and tapping Done. They may also tap Skip if they don’t want a receipt.
  15. At this point the transaction is complete, and the customer should hand the device back to the merchant.
    IMG_2183
  16. Tap Continue, to go to the Additional Details screen.
    Additional Details
  17. Add transaction notes and invoice number, if you wish to do so.
    • To display purchase notes and invoice number of the receipt set the slider to ON.
    • Tap Done.
    • Tap Skip if you don’t wish to add purchase notes and invoice number to the transaction.
  18. You will be taken to the Cart screen to run another transaction.
For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.