How do I know when the Moby/8500 is ready for use?

When the reader is ready for use, you will see a prompt on reading, “Insert/Swipe/Tap or Enter card number” as it appears below on the Payment Information screen, as well as the connected Moby/8500 icon in the upper right hand corner:

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For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.