Please see the table below for a list of ROAMsupport client user roles. This table provides the names and descriptions of the user roles provided in the new RS6 portal, as well as mapping information from legacy portals.
|Client Admin||Client Support||Client Boarding||ClientReadOnly||Client TransMgmt||Client Back Office
|Legacy platform characteristic|
Overview of features by roles
R/O – Read only
N/A – Not accessible
*Applicable to most fields, with exception for admin-only features.
|Features||Client Admin||Client Support||Client Boarding||Client Read Only||Client Transmgmt|
|Sub-client (New!)||Board, manage||R/O||R/O||R/O||R/O|
|Client Profiles (New!)||Board, manage||*Manage||R/O||R/O||R/O|
|Merchant/Submerchant||Manage, Can access ROAMmerchant from RS||*Manage, Can access ROAMmerchant from RS||*Manage||R/O||R/O|
|Transactions (post transaction actions and export reports)||Manage||N/A||Manage||N/A||Manage|
|Users (siblings & children)||Reset Password for any, Manage||R/O||*R/O||R/O||R/O