{"id":309,"date":"2013-06-19T13:27:41","date_gmt":"2013-06-19T13:27:41","guid":{"rendered":"http:\/\/mobile-solutions.ingenico.com\/?page_id=309"},"modified":"2021-07-22T19:59:11","modified_gmt":"2021-07-22T23:59:11","slug":"helpcenter","status":"publish","type":"page","link":"https:\/\/mobile-solutions.ingenico.com\/helpcenter\/","title":{"rendered":"Help Center"},"content":{"rendered":"<h1>ROAMpay X5<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4833\">How do I login to ROAMpay X5 for the first time?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4855\">I forgot my password. How do I reset my password in ROAMpay X5?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4843\">How do I change my password?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4860\">How do I sign out of ROAMpay X5?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/demo-mode\/\">What is Demo Mode, and how do I use the functionality?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/support\">Where can I get RPX information\/support for an issue?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Settings<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4868\">How do I manage my merchant profile\/edit email receipt settings?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4878\">How do I configure transaction settings? (Tax\/Discount\/Tip\/Signature)<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4965\">How do I enable\/disable collection of Zip and\/or CVV for manually entered transactions?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4969\">How do I add\/delete items to the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4972\">How do I edit an item in the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4974\">How do I set a tax % for a given transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4976\">How do I set a tax % for specific items in the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-is-a-custom-transaction-id-how-do-i-add-one\/\">How do I set a Custom Transaction ID?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4978\">How do I set a discount for a given transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4980\">Which credit cards can I accept with ROAMpayX5?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4982\">What is a Partial Authorization?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4986\">What is an EMV Chip &amp; Sign transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4988\">What is a Contactless payment?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/performing-storing-offline-transactions\/\">How do I perform &amp; store offline transactions? <\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4984\">How do I upload offline transactions for authorization? <\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Inventory Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4990\">How do I add items to the Catalog?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4994\">How do I delete items from the Catalog?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4996\">How do I search for items in the Catalog?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Transaction History Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4998\">How do I view my past transactions?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5000\">How do I resend the email receipt for a past transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5002\">How do I refund a transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-view-daily-transaction-totals\/\">How do I view daily transaction totals?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Performing Different Types of Transactions<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5004\">How do I run a cash transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5006\">How do I run a swiped transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5008\">How do I accept contactless payments?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5010\">How do I run a transaction by manually entering card information?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5012\">How do I accept EMV Chip &amp; Sign payments?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/is-quickchip-supported\/\">Is QuickChip functionality supported?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<h1 style=\"margin-top: 40px;\">ROAMmerchant<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5078\">What is ROAMmerchant?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-access-roammerchant\/\">ROAMmerchant Login<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5044\">I forgot my password; how do I reset my password in ROAMmerchant?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5046\">How do I logout of ROAMmerchant?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5048\">What is ROAMmerchant Virtual Terminal?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5050\">How do I use the virtual terminal to perform a transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5052\">How do I access a transaction receipt using ROAMmerchant?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-refund-a-transaction-using-roammerchant\/\">How do I refund a transaction using ROAMmerchant?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Account Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5054\">How do I view all the details of a transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5056\">How do I download a copy of my transactions? <\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5058\">Where can I see a list of my customers?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5060\">How do I edit an email receipt using ROAMmerchant?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5062\">How do I activate or deactivate a Sub-Merchant?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5064\">How do I edit my User Information?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5066\">Where can I view the Terms of Usage?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5071\">How do I get support for an issue I\u2019m having?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">ROAMsupport<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>ROAMsupport User Role Overview<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/roamsupport-user-roles-client\/\">Client user roles and feature overview<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Account Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-is-roamsupport6\/\">What is ROAMsupport?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-access-roamsupport6\/\">ROAMsupport Login<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/i-forgot-my-roamsupport6-password-how-do-i-reset-it\/\">I forgot my ROAMsupport password; how do I reset it?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-log-out-of-roamsupport6\/\">How do I logout of ROAMsupport?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Client\/Subclient Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/roamsupport-organizational-overview\/\">Understanding Organizational hierarchy within ROAMsupport<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-client-details\">Viewing Client Details<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-subclient-information\/\">Viewing Sublient Details<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-creating-application-tokens\/\">Viewing &amp; Creating Application Tokens<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=5706\">Audit Log Information<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/exporting-client-profile-information\/\">Exporting Information as a List<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/creating-a-subclient\/\">Creating a Subclient<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Profile Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/understanding-client-profiles-within-roamsupport\/\">Understanding Client Profiles within ROAMsupport<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/creating-a-new-profile\/\">Creating a New Profile<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-client-profile-list\/\">Viewing Client Profile List<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Merchant\/Submerchant Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/using-the-transaction-module-within-roamsupport\/\">Using the Transaction Module within ROAMsupport<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/creating-a-new-merchant-or-submerchant\/\">Creating a Merchant or Submerchant<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-merchant-and-submerchant-list\/\">Viewing Merchant &amp; Submerchant List<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/viewing-merchant-and-submerchant-information\/\">Viewing Merchant &amp; Submerchant Information <\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/sending-merchant-email-information-welcome-forgot-password\/\">Sending Merchant Email Information (Welcome &amp; Forgot Password)<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"clear\">\n<!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">Deeplink Support<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-is-deeplink\/\">What is Deeplink?<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<h1 style=\"margin-top: 40px;\">ROAMpay X4<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4414\">How do I login to ROAMpay X4 for the first time?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4421\">I forgot my password; How do I reset my password in ROAMpay X4?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4397\">How do I change my password?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4426\">How do I sign out of ROAMpay X4?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Settings<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4428\">How do I manage my merchant profile\/edit email receipt settings?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4430\">How do I configure tax?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4432\">How do I configure discount?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4434\">How do I enable\/disable Tip?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4436\">How do I enable\/disable Signature Capture?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4440\">How do I force ROAMpay X to stay in Offline mode?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4438\">How do I enable\/disable Signature Capture for low value transactions?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4442\">How do I enable\/disable Offline Mode?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4444\">How do I enable\/disable collection of Zip and\/or CVV for manually entered transactions?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4446\">How do I set\/change\/disable the Application PIN?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4448\">How do I add items to the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4452\">How do I delete items from the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4454\">How do I edit an item in the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4456\">How do I set a tax % for a given transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4458\">How do I set a tax % for specific items in the cart?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4460\">How do I set discount for a given transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4473\">Which credit cards can I accept with ROAMPay X?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4476\">What is a partial authorization?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4478\">How do I upload offline transactions for authorization?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4662\">What is an EMV Chip &amp; Sign transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4664\">What is a Contactless payment?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Inventory Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4480\">How do I add items to the inventory?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4482\">How do I edit an item in the inventory?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4484\">How do I delete items from the inventory?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4486\">How do I search for items in the inventory?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Transaction History Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4488\">How do I view my past transactions?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4490\">How do I resend email receipt for a past transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4492\">How do I refund a transaction?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Performing Different Types of Transactions<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4463\">How do I run a cash transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4466\">How do I run a swiped transaction?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4469\">How do I accept contactless payments?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4471\">How do I run a transaction by manually entering the card information?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4682\">How do I accept EMV Chip &amp; Sign payments?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<h1 style=\"margin-top: 40px;\">RP450c<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4731\">What is an RP450c Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4733\">What version of the ROAMpay X5 app works with the RP450c reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-connect-the-rp450c-reader-to-my-device-2\/\">How do I connect the RP450c reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-connect-my-rp450-bt-bluetooth-only-reader-to-my-device\/\">How do I connect the RP45-BT (Bluetooth-only) reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4736\">What devices can I use with my RP450c Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4740\">How do I purchase an RP450c reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Manager<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4742\">How do I know the status of the battery in my RP450c Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4744\">How do I charge my RP450c Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4746\">How do I know when the RP450c Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4748\">What types of payment can I accept with the RP450c Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4750\">What do the LED lights on the top of the Reader indicate?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">RP350X<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4709\">What is an RP350x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4712\">What version of the ROAMpay X5 app works with the RP350x reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4714\">How do I connect the RP350x reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4717\">What devices can I use with my RP350x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4719\">How do I purchase an RP350x reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4721\">How do I know the status of my RP350x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4724\">How do I charge my RP350x Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4726\">How do I know when the RP350x Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/?p=4729\">What types of payment can I accept with the RP350x Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">RP750X<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-is-an-rp750x-reader\/\">What is an RP750x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-version-of-the-roampay-x5-app-works-with-the-rp750x-reader\/\">What version of the ROAMpay X5 app works with the RP750x reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-connect-the-rp750x-reader-to-my-device\/\">How do I connect the RP750x reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-devices-can-i-use-with-my-rp750x-reader\/\">What devices can I use with my RP750x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-purchase-an-rp750x-reader\/\">How do I purchase an RP750x reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-know-the-status-of-the-battery-in-my-rp750x-reader\/\">How do I know the status of the battery in my RP750x Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-charge-my-rp750x-reader\/\">How do I charge my RP750x Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-know-when-the-rp750x-reader-is-ready-for-use\/\">How do I know when the RP750x Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-types-of-payment-can-i-accept-with-the-rp750xreader\/\">What types of payment can I accept with the RP750xReader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-do-the-led-lights-on-the-top-of-the-reader-indicate-3\/\">What do the LED lights on the top of the Reader indicate?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">MOBY\/3000<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-is-a-moby3000-reader\/\">What is a MOBY\/3000 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-version-of-roampay-x5-app-works-with-the-moby3000\/\">What version of the ROAMpay X5 app works with the MOBY\/3000?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-connect-the-moby3000-reader-to-my-device\/\">How do I connect the MOBY\/3000 reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-devices-can-i-use-with-my-moby3000-reader\/\">What devices can I use with my MOBY\/3000 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-purchase-a-moby3000-reader\/\">How do I purchase a MOBY\/3000 reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-know-the-status-of-the-battery-in-my-moby3000-reader\/\">How do I know the status of the battery in my MOBY\/3000 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-charge-my-moby3000-reader\/\">How do I charge my MOBY\/3000 Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-know-when-the-moby3000-reader-is-ready-for-use\/\">How do I know when the MOBY\/3000 Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-types-of-payment-can-i-accept-with-the-moby3000-reader\/\">What types of payment can I accept with the MOBY\/3000 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/what-do-the-led-lights-on-the-top-of-the-reader-indicate-4\/\">What do the LED lights on the top of the Reader indicate?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">MOBY\/5500<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-is-a-moby-5500-reader\">What is a MOBY\/5500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-version-of-roampay-x5-app-works-with-the-moby-5500\/\">What version of the ROAMpay X5 app works with the MOBY\/5500?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-connect-the-moby-5500-reader-to-my-device\/\">How do I connect the MOBY\/5500 reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-purchase-a-moby-5500-reader\/\">How do I purchase a MOBY\/5500 reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-know-the-status-of-the-battery-in-my-moby-5500-reader-2\/\">How do I know the status of the battery in my MOBY\/5500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-charge-my-moby-5500-reader\/\">How do I charge my MOBY\/5500 Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-know-when-the-moby-5500-reader-is-ready-for-use\/\">How do I know when the MOBY\/5500 Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-types-of-payment-can-i-accept-with-the-moby-5500-reader\/\">What types of payment can I accept with the MOBY\/5500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-do-the-led-lights-on-the-top-of-the-reader-indicate-5\/\">What do the LED lights on the top of the Moby\/5500 indicate?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">MOBY\/8500<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-is-a-moby-8500-reader\/\">What is a MOBY\/8500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-version-of-roampay-x5-app-works-with-the-moby-8500\/\">What version of the ROAMpay X5 app works with the MOBY\/8500?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-connect-the-moby-8500-reader-to-my-device\/\">How do I connect the MOBY\/8500 reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-purchase-a-moby-8500-reader\/\">How do I purchase a MOBY\/8500 reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-know-the-status-of-the-battery-in-my-moby-8500-reader\/\">How do I know the status of the battery in my MOBY\/8500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-charge-my-moby-8500-reader\/\">How do I charge my MOBY\/8500 Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-know-when-the-moby-8500-is-ready-for-use\/\">How do I know when the MOBY\/8500 Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-types-of-payment-can-i-accept-with-the-moby-8500-reader\/\">What types of payment can I accept with the MOBY\/8500 Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/what-do-the-led-lights-on-the-top-of-the-moby-8500-indicate\/\">What do the LED lights on the top of the Reader indicate?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">G5X<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-is-a-g5x-reader\/\">What is a G5X Reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-version-of-the-roampay-x5-app-works-with-the-g5x-reader\/\">What version of the ROAMpay X5 app works with the G5X reader?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-connect-the-g5x-reader-to-my-device\/\">How do I connect the G5X reader to my device?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-purchase-a-g5x-reader\/\">How do I purchase a G5X reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Device Management<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-know-the-status-of-my-g5x-reader\/\">How do I know the status of my G5X Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<div class=\"help-module-width \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Accepting Payments<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/how-do-i-know-when-the-g5x-reader-is-ready-for-use\/\">How do I know when the G5X Reader is ready for use?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/help-center\/what-types-of-payment-can-i-accept-with-the-g5x-reader\/\">What types of payment can I accept with the G5X Reader?<\/a><\/p>\n<div class=\"clear\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">Remote Firmware Updates<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Checking and Updating Firmware<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-to-check-if-reader-requires-firmware-update\/\">How to check if reader requires firmware update<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-to-update-reader-firmware\/\">How to remotely update firmware<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<p><!--Start Section--><\/p>\n<h1 style=\"margin-top: 40px;\">Bixolon Printer Support<\/h1>\n<p><!--Start Block of FAQs--><\/p>\n<div class=\"help-module-width first \">\n<aside class=\"help-module\">\n<div class=\"help-module-container\">\n<div class=\"help-module-container-inner\">\n<div class=\"help-title dropdown\">\n<h6>Getting Started<\/h6>\n<\/div>\n<div class=\"help-hidden\">\n<p><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/how-do-i-connect-a-printer-via-bluetooth\/\">How do I connect a printer via Bluetooth?<\/a><a class=\"help-link\" href=\"https:\/\/mobile-solutions.ingenico.com\/printers-supported\/\">Supported printers<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<p><!--End Section--><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ROAMpay X5 Getting Started How do I login to ROAMpay X5 for the first time?I forgot my password. How do I reset my password in ROAMpay X5?How do I change my password?How do I sign out of ROAMpay X5?What is Demo Mode, and how do I use the functionality?Where can I get RPX information\/support for [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"help-center.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/pages\/309"}],"collection":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":51,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":6073,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/pages\/309\/revisions\/6073"}],"wp:attachment":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/media?parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}