{"id":4492,"date":"2015-08-31T09:00:46","date_gmt":"2015-08-31T13:00:46","guid":{"rendered":"http:\/\/mobile-solutions.ingenico.com\/?p=4492"},"modified":"2015-09-03T14:36:37","modified_gmt":"2015-09-03T18:36:37","slug":"how-do-i-refund-a-transaction","status":"publish","type":"post","link":"https:\/\/mobile-solutions.ingenico.com\/how-do-i-refund-a-transaction\/","title":{"rendered":"How do I refund a transaction?"},"content":{"rendered":"

ROAMpay X4 will determine if the transaction has settled or not. If the transaction has not settled a void will occur, if the transaction has settled then a refund will occur.<\/p>\n

    \n
  1. Go to the Cart screen.<\/li>\n<\/ol>\n

    \"\"<\/a><\/p>\n

      \n
    1. Tap the Menu<\/strong> icon on the top-left corner to go the Settings section.<\/li>\n<\/ol>\n

      \"\"<\/a><\/p>\n

        \n
      1. From the Settings screen, tap the Transaction History row<\/strong> to navigate to the Transaction History screen.<\/li>\n<\/ol>\n

        \"\"<\/a><\/p>\n

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        1. Tap on a transaction that needs to be voided\/refunded.<\/li>\n<\/ol>\n
            \n
          1. Tap Issue Refund<\/strong> to open the Refund Amount dialog.<\/li>\n<\/ol>\n

            \"REFUND\"<\/a><\/p>\n

              \n
            1. Review\/edit the amount to be refunded.<\/li>\n<\/ol>\n
                \n
              • Refund amount cannot exceed the original sale amount.<\/li>\n
              • Anything under the original amount will result in a partial refund.<\/li>\n<\/ul>\n
                  \n
                1. Tap Refund.<\/strong><\/li>\n
                2. If the Refund is successful, you will see the following notification.<\/li>\n<\/ol>\n

                   <\/p>\n

                   <\/p>\n","protected":false},"excerpt":{"rendered":"

                  ROAMpay X4 will determine if the transaction has settled or not. If the transaction has not settled a void will occur, if the transaction has settled then a refund will occur. Go to the Cart screen. Tap the Menu icon on the top-left corner to go the Settings section. From the Settings screen, tap the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,228],"tags":[],"_links":{"self":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/4492"}],"collection":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/comments?post=4492"}],"version-history":[{"count":3,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/4492\/revisions"}],"predecessor-version":[{"id":4578,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/4492\/revisions\/4578"}],"wp:attachment":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/media?parent=4492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/categories?post=4492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/tags?post=4492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}