{"id":5686,"date":"2019-10-02T09:53:36","date_gmt":"2019-10-02T13:53:36","guid":{"rendered":"https:\/\/mobile-solutions.ingenico.com\/?p=5686"},"modified":"2020-03-18T08:12:41","modified_gmt":"2020-03-18T12:12:41","slug":"viewing-client-details","status":"publish","type":"post","link":"https:\/\/mobile-solutions.ingenico.com\/viewing-client-details\/","title":{"rendered":"Viewing Client Details"},"content":{"rendered":"<p>A client in the ROAMsupport system is used to refer to any account at the ISO or acquirer level (typically at the administrator level). ROAMsupport provides users with the ability to view all information about a client account, including subclients, settings, and billing information.<\/p>\n<p>1. First, log in to ROAMsupport6 by following the steps outlined <a href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-access-roamsupport6\/\">here.<\/a><\/p>\n<p>2. On the sidebar, open the\u00a0<strong>Clients<\/strong> menu.\u00a0\u00a0<\/p>\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"437\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientnav.png\" alt=\"\" class=\"wp-image-5687\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientnav.png 231w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientnav-159x300.png 159w\" sizes=\"(max-width: 231px) 100vw, 231px\" \/><\/figure><\/div>\n\n\n\n<p>3. Click on <strong>View Client<\/strong>, under the <strong>Clients<\/strong> menu. <br><br>4. This will open the Client Details page. From here, you can view all of the information associated with the logged-in client. <\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientinfo-1024x567.png\" alt=\"\" class=\"wp-image-5688\" width=\"723\" height=\"400\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientinfo-1024x567.png 1024w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientinfo-300x166.png 300w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientinfo-768x425.png 768w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/clientinfo.png 1359w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><figcaption>Hovering over any of the input fields will provide a brief description of what each field is, and how it is used. <\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A client in the ROAMsupport system is used to refer to any account at the ISO or acquirer level (typically at the administrator level). ROAMsupport provides users with the ability to view all information about a client account, including subclients, settings, and billing information. 1. First, log in to ROAMsupport6 by following the steps outlined [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5686"}],"collection":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/comments?post=5686"}],"version-history":[{"count":5,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5686\/revisions"}],"predecessor-version":[{"id":5861,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5686\/revisions\/5861"}],"wp:attachment":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/media?parent=5686"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/categories?post=5686"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/tags?post=5686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}