{"id":5753,"date":"2019-11-20T15:14:33","date_gmt":"2019-11-20T19:14:33","guid":{"rendered":"https:\/\/mobile-solutions.ingenico.com\/?p=5753"},"modified":"2019-11-20T15:14:34","modified_gmt":"2019-11-20T19:14:34","slug":"sending-merchant-email-information-welcome-forgot-password","status":"publish","type":"post","link":"https:\/\/mobile-solutions.ingenico.com\/sending-merchant-email-information-welcome-forgot-password\/","title":{"rendered":"Sending Merchant Email Information (Welcome &#038; Forgot Password)"},"content":{"rendered":"<p>1. First, log in to ROAMsupport6 by following the steps outlined <a href=\"https:\/\/mobile-solutions.ingenico.com\/uncategorized\/how-do-i-access-roamsupport6\/\">here.<\/a><\/p>\n<p>2. On the sidebar, open the <strong>Merchants<\/strong> menu.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"232\" height=\"524\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants1.png\" alt=\"\" class=\"wp-image-5742\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants1.png 232w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants1-133x300.png 133w\" sizes=\"(max-width: 232px) 100vw, 232px\" \/><\/figure><\/div>\n\n\n\n<p>3. Click on <strong>View Merchants<\/strong>, under the <strong>Merchants<\/strong> menu. <br><br>4.  This screen is used to show details about the merchants associated with the logged-in client.&nbsp;<strong>It\u2019s important to note that profiles will not show up in the list by default, they must be searched.<\/strong> <strong>If you do not input a search query, a list of all associated client profiles will be returned<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2-1024x300.png\" alt=\"\" class=\"wp-image-5744\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2-1024x300.png 1024w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2-300x88.png 300w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2-768x225.png 768w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2-1536x449.png 1536w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants2.png 1897w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. This returns a comprehensive list of all merchants associated with the account. Click on (or search for) the merchant for whom you would like to send the email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"436\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants4.png\" alt=\"\" class=\"wp-image-5749\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants4.png 1002w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants4-300x131.png 300w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants4-768x334.png 768w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/figure>\n\n\n\n<p>6. Once you are on the merchant information page, click on the respective button for whichever email type you would like to send. This email will be sent to the email address on-file for the merchant. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"538\" src=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants6.png\" alt=\"\" class=\"wp-image-5754\" srcset=\"https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants6.png 848w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants6-300x190.png 300w, https:\/\/mobile-solutions.ingenico.com\/wp-content\/uploads\/merchants6-768x487.png 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>1. First, log in to ROAMsupport6 by following the steps outlined here. 2. On the sidebar, open the Merchants menu.&nbsp;&nbsp; 3. Click on View Merchants, under the Merchants menu. 4. This screen is used to show details about the merchants associated with the logged-in client.&nbsp;It\u2019s important to note that profiles will not show up in [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5753"}],"collection":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/comments?post=5753"}],"version-history":[{"count":1,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5753\/revisions"}],"predecessor-version":[{"id":5755,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/posts\/5753\/revisions\/5755"}],"wp:attachment":[{"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/media?parent=5753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/categories?post=5753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobile-solutions.ingenico.com\/wp-json\/wp\/v2\/tags?post=5753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}