How do I enable/disable collection of Zip and/or CVV for manually entered transactions?

  1. Go to the Cart screen.

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  1. Next, tap on Transactions
  2. Tap the Settings row

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  1. Next, tap on Transactions

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  1. Here, you are presented with the full menu for customizable transaction settings.
  2. Tap Collect Cardholder Zip Code: Tap the slider on the Cardholder Zip Code row to toggle between ON and OFF.
    • If set to ON, you will be required to enter cardholder’s Zip Code when running a manually entered transaction.
    • If set to OFF, you will not be asked for cardholder’s Zip Code when running a manually entered transaction
  3. Tap Collect CVV: Tap the slider on the CVV row to toggle between ON and OFF.
    • If set to ON, you will be required to enter CVV when running a manually entered transaction.
    • If set to OFF, you will not be asked to enter CVV when running a manually entered transaction.
For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.