How do I enable/disable collection of Zip and/or CVV for manually entered transactions?

  1. Go to the Cart screen.

 

  1. Open the menu.
  2. Tap the Settings row.


4. Next, tap on Transactions

  1. Here, you are presented with the full menu for customization of transaction settings.

6. Tap Collect Cardholder Zip Code: Tap the slider on the Cardholder Zip Code row to toggle between ON and OFF.

    • If set to ON, you will be required to enter cardholder’s Zip Code when running a manually entered transaction.
    • If set to OFF, you will not be asked for cardholder’s Zip Code when running a manually entered transaction

7. Tap Collect CVV: Tap the slider on the CVV row to toggle between ON and OFF.

      • If set to ON, you will be required to enter CVV when running a manually entered transaction.
      • If set to OFF, you will not be asked to enter CVV when running a manually entered transaction.
For additional support, please refer to the Support Page in your merchant portal or contact your ISO contact.